Getting started
Questions to ask when arranging senior care
A simple checklist to help you feel prepared and confident when you reach out about care.
By Renee · Renee Senior Caregiver
When you're arranging care for the first time, it's easy to forget half your questions in the moment. Here's a simple checklist you can keep handy for that first conversation — whether it's with Renee or anyone else you're considering.
About the services
- What types of help do you provide — companionship, daily-living help, meals, errands, transportation?
- Is this non-medical care, and where do you draw the line on what you do?
- Can the plan be adjusted as my loved one's needs change?
About scheduling
- What hours and days are available?
- Will the same caregiver come each time?
- How much notice do you need to change or add a visit?
- What happens if you're ever unavailable?
About cost and payment
- How are your rates structured, and what affects the price?
- How is payment handled, and when?
- Are there any extra charges, such as travel for errands or appointments?
About communication
- How will you keep our family updated?
- What's the best way to reach you with questions or changes?
- Who do we contact in an urgent situation?
About getting started
- What does the first visit look like?
- How do we begin, and is there any commitment up front?
- Can we start small and build up if it's a good fit?
Keep it simple
You don't need to ask all of these — just the ones that matter most to your family. The right person will answer plainly, without pressure or jargon. With Renee, getting started is straightforward: a friendly conversation, an agreed plan, and easy cash-or-check payment. Call or text any time and ask away.